[vc_row][vc_column][vc_column_text]Sometimes in business, it is not the products that matter, it is the manner of describing, displaying, conveying, qualifying, and selling the products to evoke emotion and attention that determine if you could close the deal or not. The manner of handling sales rests on customer service.When the customer service stands out from the competition crowd, sale volume will rise, and returns on investment are guaranteed. In some situations, policies around the marketing of the products can increase or decrease sales. Dmitry Lipinskiy, the Founder, and CEO of Roofing Insights had a telephone conversation with Porch.com, a lead generating platform supporting home improvement in Minneapolis.Dmitry was amazed and thrilled by what he described as excellent customer service with an attendant at Porch.com. Dmitry observed that the most common problem in the lead generating industry is refund policy. According to him, it is always frustrating when business owners are asking for a refund on a bad lead, and are not refunded their money.Home Advisor, another competitor, would not give you a refund, but rather, gives you credit towards future purchase which frustrates business owners. Dmitry said that Porch.com has superior customer service to other competitors when it comes to refund policy, understanding your concerns, and the leads. They are aware that some leads may fall through, so they would refund your money, but they would want you to call the lead at least three times before asking for a refund. For instance, if you call a lead without an answer or a callback, Porch.com refunds your money. Interestingly, Porch tracks all the calls you make to the Lead.Besides great customer services, other reasons for subscribing to Porch.com include:Liberal Refund Policy:They refund your money as long as you make three call attempts without success.They track all calls and do not dispute with their customers.Low Cost:Porch.com is cheaper than most competitors on the market.They charge $40.00 while the competition charges $90.00 for the same leads.High integrity:Porch.com does what they say, especially regarding the refund policy.They are not about kicking people back and forth like other competitors.Affiliation to Lowe's:Porch.com has an affiliation with Lowe's, a credible retail company that refers homeowners, commercial, residential owners, and contractors to Porch.com.Roofing Insights encourages contractors to switch to Porch.com especially now, while it is fast-growing. You can buy leads directly from Porch, or you can subscribe to it, at least for three months. Whichever way, get in and widen your business reach, it is a great opportunity![/vc_column_text][/vc_column][/vc_row]